Transformation rarely fails because the strategy was bad. It fails when the organization is not prepared to execute it through culture, leadership, operations, technology, and disciplined alignment.
Executive Leadership
What the World's Most Enduring Luxury Brands Can Teach Every Business About Client ExperienceLuxury Isn't Sold. It's Experienced. By Ralph Pillot III, Chief Strategy & Operations Officer at Aurora InvestCo Throughout my career, I have often asked a deceptively simple question: Why do some organizations become part of people's lives while others merely complete transactions? Every industry offers...